Resale Scams

Timeshare scams will not work if sellers do not send the scam artist any money. Beware of who you are dealing with. How can you tell if it is a scam artist? If they ask you for money up front or ahead of the closing, it is generally a scam. All fees can be taken out of a closing if your timeshare is truly sold. If you’re advertising your unit yourself on a reputable advertising website, you should not pay more than $75.00 for an ad.

It is critical for ALL timeshare owners to be aware of the growing presence of individuals making fraudulent claims to offer resale and/or listing services. The details below are shared to keep you well-informed and well-prepared to respond to unsolicited offers of service from such callers.

If you receive a call offering to sell or rent your timeshare:
Be skeptical. If you are contacted by someone offering to resell your timeshare, immediately become skeptical. Despite any claims to contrary, no resale company can guarantee an owner a sale.

If the contact is by telephone, ask the caller if he is licensed as a telemarketer. If they answer yes, ask for which state and then contact that state’s consumer protection division and confirm. In Florida, call 1-800-HELP-FLA (435-7352).

If the caller claims to be a real estate agent or broker, ask for their license number and verify its legitimacy with applicable Department of Real Estate. In Florida, call (850) 487-1395.

Also, don’t be fooled by someone claiming to be associated with a branded company or their use of brand logos on materials. Scammers often use such items without permission to convince you their operation is legitimate.

File a complaint. If you are victimized, consider filing a complaint with the following agencies:

A. Attorney General’s Office of the state in which the consumer resides and the state in which the scammer is located. The State Attorney General’s websites are listed at
B. The Federal Trade Commission –
C. The Real Estate Division of the state in which the scammer is located; and
D. Better Business Bureau –

Here are a few links to current scams:

Timeshare Users Group BBS (1) (2) (3) (4)

Common Resale Scams

Here are some of the more common scams to look out for:


This is the most common scam in the timeshare world today. Upfront fee companies solicit with postcards, telemarketing, and by sending emails to timeshare owners promising them that they can sell their timeshare for prices comparable to or for more than what the resort is selling for. This is the first lie. These companies have almost convinced the public and the government that they are legitimate. It isn’t the upfront fee that’s the scam. It’s the lies they tell you to get the upfront fee.

The second lie they tell you is that the upfront fee is the only one you’ll pay. If it’s an advertising company that is actually selling timeshare, they’re probably working with a broker that will sell your timeshare and then charge you a commission. Which means that the advertising company is actually a middle man, an added and unnecessary expense, and one that’s lying about that expense as well. Some of these companies actually own the brokerage that will be selling the timeshare and charging you a commission. Unfortunately, the owners of these companies know how to go around the laws that are set in place to control advertising companies. There is a lot of work to be done in this area by the government.

There are many stories that go with this scam. They’ll tell you they have open houses at the resorts. They’ll tell you they have sold your type of unit for large dollar amounts. They’ll say they have buyers just waiting for weeks like yours. They’ll say they deal with real estate brokers that will also assist in selling your weeks. They’ll say a great many things, with a great deal of pressure on you to commit to what they’re offering right then and there, but what they’re actually offering is overpriced advertising that, due to the over-inflated sales price they used to lure you in, has very little chance of selling your timeshare. The only thing that winds up being sold is a bill of goods, and that was to you.

The telemarketer that calls you to sell you this advertising scam is most likely sitting in a call center, surrounded by other people doing the exact same thing, probably on a quota/bonus system. Keep in mind that if they can get you to pay them $500 just by talking to on the phone, at that point they have very little motive to do anything else, not when it’s so much easier to just make another phone call than it is to actually sell your property.

These people are not brokers or agents, but if you’ve been taken in by this scam, this might help in getting back some of your money. Because they’re not brokers or agents, in most states, by law, they cannot show your timeshare to anyone, charge a commission on the sale, or advise you of a recommended asking price. Providing you with an estimate of value or a recommended asking price is usually an act of being a licensed real estate agent/broker, and therefore may be fraudulent without a current and valid license. Tell that to your credit card company to try to get a refund of the advance fee. All they are able to do is put your advertisement online and wait for an interested party to find it. You can do that yourself and save hundreds of dollars.


They call and tell you they have sold your timeshare. All they need to do now is the title search, for which they need you to express mail them a check for $700.00. This would be part of the closing costs, paid by the buyer, but he doesn’t want to pay the fee ahead of time in case there’s a problem. But don’t worry; the money will be reimbursed to you at closing.

Right. You, as the seller, should not have to send any money prior to the closing. The $700.00 fee, if it were legitimate, would be paid by the buyer as part of the closing costs. What you will get for your money is something that looks like a legal contract. They might even send that to you ahead of time, just to make it look legitimate. But that’s all it will be, legitimate looking. The scam artist will then either disappear, disconnecting the 800 number you’ve been talking to them over, or they’ll call you and say that the buyer backed out, but they’ll be sure to use the title search for the next sale on your timeshare.


With this one, the scam artist states that they are purchasing timeshare weeks for the executives of a large, nationally-known company. This nationally-known company is looking for timeshare units to buy for the purpose of renting them out and for use with their employees. In order to guarantee that the national company purchases your timeshare rather than someone else’s, you must reserve your spot with a small fee. You’ll wonder why you have to pay to have someone buy your timeshare, especially if you already have it listed, and if you don’t have it listed, you have to wonder how they could have placed your unit on the market for sale if you never gave them an approval. In any case, the owners will be offered a large amount of money for their units, which, of course, they will never receive. This scam moves from state to state.


Watch out for companies that guarantee a sale. In an attempt to get your money upfront, some companies will guarantee to sell your timeshare. As much as we might wish it otherwise, no company can guarantee that. They can certainly guarantee to advertise it until sold, but that’s all. They’ll also likely tell you that you’ll get your money back at closing if anyone else sells it before they do, but that carries the same level of truthfulness as the guarantee: none.


Be cautious of companies who guarantee to bring you an offer on your timeshare. What typically happens in these cases is that the same company who is guaranteeing to bring an offer will themselves make you the offer for a ridiculous price, say $100. This keeps their guarantee of an offer “legitimate,” but obviously isn't what you had in mind. If they’re going to bring you an offer, they don’t need an upfront fee to do so.


You receive a call that someone has a buyer waiting to purchase your property. Of course you'll be required to pay a fee in order for them to forward this buyer to you. Once you pay the fee, the buyer either suddenly gets cold feet, or you never hear another word from the person or their company again. Sometimes they’ll tell you they are working with an out-of-town buyer and have to have an answer now, but there will always be a fee necessary for various reasons, all of which are bogus.


You are contacted by a person offering to list or sell your timeshare, but first you must obtain an appraisal from a list of appraisers offered - which are in fact, cohorts of the caller. The scammer offers to reimburse the appraisal fee at closing; unfortunately, there never is a closing.

The only time you should pay a fee for an appraisal for a timeshare is NEVER. At this time it is almost impossible to appraise a timeshare that is sold on the resale market. There is not enough data complied to produce a bona fide appraisal. If you need an appraisal for a divorce or the IRS, you should make sure you are using a licensed appraiser who is risking his license to give you that appraisal.


This is an upfront fee that is supposed to pay for all closing costs when the unit closes. Closing costs are paid at time of closing not before, hence there name. Any excuse given for this is a lie.


This one is where they ask for some part of the commission when the unit is ‘sold.’ But until the sale closes, there is always a chance that the deal won’t go through, and more than a chance of that in this case. All commission should be paid when the sale closes. Why do they need any of it ahead of time?


‘There is an upfront fee needed to pay for title charges.’ Wrong. Title companies do not collect their fees prior to closing. ‘You will get your money back at closing.’ Wrong. There will never be a closing.


Here they ask you to meet them at a hotel and they can show you how you’ll never have to pay for a maintenance fee again. All of a sudden you belong to a Vacation Club, which you wound up paying several thousand dollars to join. Your timeshare is then given to a person to sell on eBay for whatever it will bring. The person selling the timeshare gets the profit from the sale, so they don’t care how much it sells for, and the person selling you the Vacation Club gets your money, so that everyone wins, right? Well not you, especially when you find out how little use you can get out of your Vacation Club, at least not without spending even more money. And not the rest of the timeshare owners, whose properties are being devalued by the large amount of these timeshares showing up on eBay and other sites.


If it’s a donation, you should not have to pay anything. Especially for an “appraisal” to prove the value. Check to make sure the company you are donating to isn’t just advertising the timeshare on eBay and getting the profits as in the example of the Vacation Club. Before donating, determine how and when the deed will be recorded, and if the resort will be notified of your donation so that you’re off the hook with the resort for future fees! Then follow up on this to be sure it is done.


Yes, they’ll buy your timeshare, but you must pay closing cost, appraisal, etc. And you can be pretty sure that those closing costs, appraisals, etc. will take away most, if not all, of the profit you’d make from the sale. If you have to pay anything in order to just sell your timeshare, don’t do it.


You are contacted by someone claiming they either want to buy your timeshare or they have a ready buyer (they may even put the phony buyer on the phone), but you must pay an up-front fee. In a legitimate resale, no payments are made by a seller until after the close of the transaction.


You are contacted by someone claiming to be an “ARDA agent” for the purpose of disbursing funds collected by an Attorney General in an action against resale companies, but he “agent” requires an up-front fee to process the claim. Although the Florida AG has pursued certain resale companies, any refunds should be from the Attorney General’s office and no fees would be necessary.


You are contacted by someone claiming they want to buy your timeshare. They send you a check for more than the purchase price, you deposit the check and then the buyer requests a refund for the over-payment. You remit the overpayment only to find out later that the buyer’s check bounced and you lost your money and possibly your timeshare too.


You are contacted by someone claiming their in the area buying timeshares (to rent them or use them for employees, etc.). They request an up-front fee to reserve your spot on the list or they arrange an in-person appointment sometimes at a local hotel. The “buyers” offer to pay for your timeshare or your maintenance fees. Then they offer membership in their vacation club for a fee and offer to trade your timeshare toward the cost of membership. You typically receive a certificate with little to no value and you still own your timeshare and must continue to pay maintenance fee


Some unfortunate timeshare owners are being scammed twice. Owners who previously paid an upfront fee to a bogus resale company later get a call from someone claiming to be from a different company who can help recover a portion of the upfront fee previously paid. However, to do so the owner simply has to pay another an up-front fee. The latest version of this particular fraud has someone calling the original victim claiming to be from the company that scammed them. They now are offering to refund the victim’s money but need a credit card number to facilitate the transaction. Doing so will most likely mean that you will be victimized a second time.


Our Scams are updated as often as a new one is uncovered by our staff. We are posting this for informational purposes only, and make no reference, either written or implied, as to the perpetrator of these scams. The way to stay informed and protected is to research before you give someone money. Deal with licensed real estate agents, whose license guarantees that you’ll have someone to complain to if you have a problem. Also keep in mind that if you have paid a scammer, they’ll make even more money by selling your name to another scammer. Their rule is if you’ve paid once, you’ll pay again.

If you want to check out a company you are going to list with, become a buyer first. Call the company you are going to sell your timeshare with and ask for information about a listing they have advertised. Pretend to be an interested buyer and see how they’ll sell your timeshare. Also email them and see if you get a timely response as a buyer. This is the company you’re putting in charge of a big investment. It pays to know what they are REALLY going to do and say.